We continue to see improved SMS sending and delivery following our recent updates, and the issue is now considered resolved. Our team will continue monitoring to ensure performance remains stable.
Posted Dec 09, 2025 - 09:06 EST
Update
We are seeing improved SMS sending and delivery following our recent changes. Our team will continue to monitor to ensure stability.
Posted Dec 08, 2025 - 16:37 EST
Monitoring
Our development team has completed the latest update to address the ongoing SMS delivery issues during our scheduled maintenance window. Monitoring is ongoing.
Posted Dec 05, 2025 - 10:30 EST
Investigating
Our development team continues to work towards a resolution on the SMS delivery issues that we have been experiencing. We will be implementing an update during our regular maintenance window tonight, and will continue to monitor delivery after this release to ensure improved message deliverability and reliability.
Posted Dec 04, 2025 - 17:57 EST
Monitoring
We have implemented additional changes to our SMS backend to help messages send more reliably, and monitoring is ongoing.
Posted Dec 03, 2025 - 10:13 EST
Investigating
We have observed additional instances of SMS sending issues. Our team is investigating the cause and will provide an update as soon as possible.
Posted Dec 02, 2025 - 11:59 EST
Monitoring
Changes have been implemented, and monitoring is ongoing.
Posted Nov 27, 2025 - 11:30 EST
Investigating
We are aware of an incident that may be preventing a subset of SMS traffic from sending properly. We are actively working to resolve this and will provide an update as soon as possible.
Posted Nov 26, 2025 - 14:58 EST
This incident affected: Communication Tools (Connect).