All Systems Operational

Communication Tools Operational
Connect Operational
Mass Notifications ? Operational
Messages XRE Operational
Messages XR Operational
School Websites ? Operational
Composer US East Operational
Composer US Central Operational
Composer US West Operational
Composer UK Operational
Composer Asia Operational
Web Community Manager ? Operational
Enrollment Management System ? Operational
Additional Components Operational
Finalsite Support (Phone Support and Tickets) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025
Mass Notifications 10.56 Release
Completed - The scheduled maintenance has been completed.
Apr 24, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 01:00 EDT
Scheduled - We wish to announce our next Community Engagement 10.56 release for Mass Notifications and Teacher Communication. This release will continue to expand on the back-end improvements we have made, while also addressing an issue with the mobile app.

Our releases are staggered amongst our servers, and they are scheduled from April 24th to May 5th 2025. The maintenance window will be from 1:00 AM to 4:00 AM ET on these dates. During this window, you may experience intermittent connectivity issues.

For details on this release, please see our release notes here: https://www.finalsite.com/blog/release-notes-ce/ce-p/~board/community-engagement-release-notes/post/mass-notifications-1056-release-4-24-25
Apr 23, 11:22 EDT
Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Degraded Performance Issue
Resolved - The issue has been resolved, and Connect is now performing as expected. If you still encounter an issue with the UI loading for Connect, please clear your cache and try again. If you continue to have issues, do not hesitate to reach out to our Support team.
Apr 16, 14:27 EDT
Monitoring - A fix has been implemented and our team is monitoring the results.
Apr 16, 13:55 EDT
Investigating - Our team is investigating reports of slowness and access problems on Connect. We will provide additional information as soon as possible.
Apr 16, 13:44 EDT
Apr 15, 2025
Website Access Issues
Resolved - This incident has been resolved. We apologize for any disruption this may have caused. Please reach out to our Support Team with any additional questions or concerns.
Apr 15, 14:27 EDT
Investigating - We are currently investigating issues with one of our servers in the US Central region. Some users may have trouble logging in or accessing certain data. We are working to analyze and mitigate this problem.
Apr 15, 13:29 EDT
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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